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  • Practice exam question

    Describe two disadvantages or problems that can arise from implementing or using customer relationship management (CRM) systems.
    Posted to DSC610 (Forum) by gcastner on 04-21-2008

  • Re: CRM and Data Mining

    Here is the article on open source CRM that I couldn't locate quickly during class. It lists a number of open-source CRM vendors. The Top 10 Open-Source CRM Solutions http://www.insidecrm.com/features/top-open-source-solutions-121307/ Also, the link to the CRM system on our servers is: http://isom...
    Posted to DSC610 (Forum) by gcastner on 04-17-2008
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